DESIGNING STANDARD OPERATING PROCEDURE (DSOP)

An effective operation must have standard operating procedures which are easy to understand and to implement. This is one of the basic necessities for a smooth operation. A smooth operation leads to an effective operation and effective operations lead to profitable operations. Does you establishment have a set of Designing Standard Operating Procedures (DSOPs)? If you have such DSOPs, how long ago have they been updated? How relevant to the present operation are these SOPs? Are all your employees aware of these DSOPs? Do they have a copy of the procedures? No wonder the clients complain of inconsistency? Are these DSOPs efficient or effective procedures?

Are your new employees trained on these DSOPs? Are they requested to learn these DSOPs? If any of the above questions are not replied to in a positive way, then you need help of the HMCS to improve your establishment’s operations. Our consultancy can assist you in writing up, reviewing, and improving the Operating Procedures to improve your profitability.

MYSTERY AUDITS

An effective operation must have standard operating procedures which are easy to understand and to implement. This is one of the basic necessities for a smooth operation. A smooth operation leads to an effective operation and effective operations lead to profitable operations. Does you establishment have a set of Designing Standard Operating Procedures (DSOPs)? If you have such DSOPs, how long ago have they been updated? How relevant to the present operation are these SOPs? Are all your employees aware of these DSOPs? Do they have a copy of the procedures? No wonder the clients complain of inconsistency? Are these DSOPs efficient or effective procedures?